About the Role
Room Attendants are required to clean the guest rooms to the standards set out by the General Manager and Housekeeping Manager. Room Attendants must provide friendly and efficient service to all guests.
Key Responsibilities
Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
Ensure all rooms are cared for and inspected according to standards.
Protect equipment and make sure there are no inadequacies.
Notify superiors on any damages, deficits, and disturbances.
Deal with reasonable complaints/ requests with professionalism and patience.
Check stocking levels of all consumables and replace when appropriate.
Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
About the Company
We offer motivated and creative individuals the chance to be part of an innovative team. Our staff is passionate about providing exceptional customer service and creating unforgettable experiences for our guests. We offer competitive wages and benefits, a fun and dynamic work environment, plus amazing opportunities to explore the great outdoors. Join us today and start your adventure!
Qualifications
Proven experience as a Cleaner or Housekeeper.
Ability to work with little supervision and maintain a high level of performance.
Customer-oriented and friendly.
Prioritization and time management skills.
Working quickly without compromising quality.
Able to work in a remote location.
Working knowledge of Microsoft Windows – Outlook, Excel, Word.
Negative criminal record check.
Bonus and Incentives
In order to ensure the ongoing success of the resort, Skyridge offers performance-based bonuses and incentives to its employees and management.
For example, Front Desk Agents incentives or prizes for generating reservations have increased overall revenue, avoided OTA commissions, and increased ADR. Incentives given to Housekeepers for perfect inspections from their supervisor. Retention bonuses are also utilized to ensure a strong stream of new employees and reward employees for referring like-minded friends to join our team. Managers will be provided with goals and objectives each year as part of their remuneration package. Bonuses will be based on achieving or exceeding these written goals.
Benefits
Group health benefits plan.
Employee, Family and Friends discounted rates.
Company paid training and staff events.
Mileage compensation up to 50km, $0.30/km.